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Returns & Exchanges
Due to the perishable nature of our products, GORGIE does not accept returns on food items; however, we are committed to ensuring your complete satisfaction with every order.
1
Inspect Your Delivery
Please examine your package immediately upon arrival for any signs of damage or missing items during transit.
2
Document Issues
If your order is damaged or incorrect, take clear photos of the product and the shipping label to help us process your claim.
3
Contact Support
Email our customer care team within 7 days of delivery at support@gorgie.com with your order number and documentation.
4
Resolution Process
Once verified, we will issue a full refund to your original payment method or ship a replacement at no additional cost to you.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing